Where is my business at?
My Shop Management
Wouldn’t it be great to take a step back from the day-to-day running of your business and see how it is really performing? Well now you can. Carry out a complete review of your business allowing you to identify strengths and weaknesses, and set areas for improvement.
- Improve business performance with tailored, easy to implement action plans
- Monitor ongoing improvement and track employee development with personal development plans
- Safeguard your business with accurate records of staff training in key areas such as Health & Safety and manual handling
Teach me something new
The Retail Knowledge Bank
Whether you want to be more creative in your business or want to try out simple new techniques, the retail knowledge bank has something for everyone. Practical and detailed knowledge broken down into ‘bite-sized’ chunks to fit around your busy schedule giving you the relevant knowledge you need to help you manage your business more effectively, creatively and most importantly, profitably.
- More than fifty activities—experiment online with new ideas, new approaches to your visual merchandising, and different customer service techniques without disrupting your shop
- Explore a huge amount of unique training material: there are over thirty learning topics covering Visual Merchandising alone
- Create induction programmes for new or casual staff to train them in the essentials
- Give your team the opportunity to develop specialist skills to create a pool of knowledge within your store
- It’s also linked into existing retail qualifications so you have the option to top up your learning with a local training provider and gain a professional certificate
Make me more money
Productivity Support
By helping to cut the time you spend pricing, working out margins, and writing job specs and risk assessments, Retail Detail can leave you more time to concentrate on those non-routine tasks it can be so hard to find time for: growing the business and planning your store’s long-term development.
- Zip through essential routine tasks with Retail Detail’s easy-to-use tools
- Ensure your pricing and margins make business sense
- See at a glance which products are contributing most to your bottom line
- Turn £’s to Euro’s, yards to metres, ounces to grams in an instant
- Ready-to-use, and easy-to-change documents, from job descriptions and accident reports to professional looking sale posters—so you don’t have to spend your spare time writing documents. Note: Retail Detail includes a wide range of printable job descriptions—from Saturday Person to Retail Buyer—that you can tailor to your business’s requirements. The free Retail Academy site contains a small taster of what’s available in Retail Detail
How do I stay ahead of my competitors?
Information and Advice
Don’t get left behind because you don’t have time to read all the literature that comes into your store every day. Retail Detail is filled with valuable advice and solutions, keeping you up to date on everything from legislative changes to local issues to give your business the edge in today’s competitive climate.
- Hundreds of practical hints and tips with instant result
- If we haven’t got the answer, use our online discussion forums to ask other retailers – they may have had the same problem in the past
- Discuss local issues from parking to business rates to Christmas lights without leaving your store
- Keep in touch with important new legislation and useful retail contacts
Show me what I need to know
My Learning Space
Individually assess your retailing skills and the skills of your team members. Get a clear report on how you’re doing, taking into account your particular job role. Your Learning Space helps you to prioritise and make the most of your spare minutes.
- Identify the areas of training that the people in your shop should cover or could cover, and build up and monitor individual personal development plans
- As a manager, you can use the management section to view reports on your staff's development
- Monitor progress, see important trends and set training policies